Follow-up
When to follow up after a proposal
The useful question is not “did they open it.” It is “when do I write again.” Email tracking can help that timing. It cannot certify that a named person read the proposal, agreed with the price, or forwarded the PDF to a partner.
A simple loop
- Send the proposal from Gmail on the web the way you already send it. Track the message only if a cue would change the next step.
- Wait out Gmail’s Undo window. Circles during Undo are not counted.
- If an activity signal appears, you still choose the sentence. “Just checking the proposal landed” is weaker than answering the open question in the thread.
- If nothing appears, follow up on the date you would have picked without a tracker — two or three working days is a common default for a quote, not a law.
Set a reminder on this Chrome install so the date is not in your head. SentCue Email Tracking keeps reminders locally (up to 100 active). History is 500 emails / 90 days.
What a quiet circle means
Images may be blocked. A preview pane may never load remote content. The person may have printed the PDF from a different client. Treat silence as “no cue,” not “they ignored you.” A blue circle means that an activity signal was detected. It does not guarantee that the recipient read the message.
When not to wait
If the proposal expires, if a meeting is already on the calendar, or if the client asked for a call, write on that clock. Tracking is optional context. It is a poor gate. For campaign-scale proposals, use a CRM — this extension is for one thread.
Related: follow-up when nobody replies · how to track emails.