Gmail on the web
How to use email tracking with Gmail
Email tracking for Gmail in this product is a Gmail extension in Chrome. It does not run in the Gmail mobile app. Recipients do not install a plugin. Pin this Gmail extension, then send from Gmail on the web.
1. Pin the Gmail extension
After install, Chrome hides the icon behind the puzzle. Pin Email Tracking, then open Gmail on the web. Step-by-step screenshots: Get started.
2. Turn tracking on
Read the notice, then turn activity detection On in the popup. Until you do, no tracking image is added. You can still turn tracking off for one message in compose. Global Off always wins.
3. Read the status in Sent
The email tracking extension shows a circle on the tracked outgoing message: waiting, the Undo window, or an activity signal. Activity signals detected. Automated loads are filtered. Signals are not proof that a person read the message.